FRIDAY DANIEL

Versatile Operations & Education Professional

Aba, NG.

About

Highly versatile professional with a strong background in educational leadership, operational management, and customer service. Proven ability to drive learning outcomes, streamline administrative processes, and enhance client satisfaction through effective communication and technical proficiency. Adept at leveraging strong organizational skills and a proactive approach to achieve measurable results in diverse professional environments.

Work

POCEMA Company Ltd.

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Sales Representative

Aba, Abia State, Nigeria

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Summary

Successfully managed sales operations and customer relations, ensuring efficient product delivery and high client satisfaction.

Highlights

Managed customer complaints and feedback, resolving issues promptly to maintain positive client relationships and enhance service quality.

Streamlined product supply processes, ensuring timely delivery to customers and contributing to operational efficiency.

Maintained accurate records of supplies and sales, facilitating precise inventory management and sales reporting.

Provided responsive customer support by answering and forwarding phone calls, enhancing communication flow and client accessibility.

Chez Mican Computer Schools

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Teacher

Aba, Abia State, Nigeria

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Summary

Designed and delivered engaging educational content and practical sessions, fostering student development and academic achievement.

Highlights

Developed and delivered comprehensive lesson plans and lectures, achieving positive learning outcomes for students.

Supervised laboratory activities, ensuring practical skill development and adherence to safety protocols.

Evaluated student performance through various assessments, providing constructive feedback to support academic progress.

Maintained meticulous classroom records and facilitated effective communication with parents, teachers, and other professionals to support student success.

Bliss School of Tomorrow (A.C.E)

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Class Supervisor

Billiri, Gombe State, Nigeria

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Summary

Supervised classroom activities and developed engaging educational materials, promoting interactive learning and student discipline.

Highlights

Created and distributed diverse educational content (notes, summaries, assignments), enhancing learning accessibility for students.

Delivered lessons using comprehensive visual and audio aids, improving student engagement and comprehension.

Provided individualized instruction, tailoring teaching methods to promote interactive learning and cater to diverse student needs.

Maintained organized classroom records and ensured a safe, orderly learning environment, contributing to effective educational delivery.

CyberTouch Café & Business Centre

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Computer Operator / Instructor

Billiri, Gombe State, Nigeria

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Summary

Operated a business center offering diverse digital services and provided comprehensive computer training to students and beginners.

Highlights

Managed a range of digital services including graphic design, website design, and multimedia editing, meeting client requirements for various projects.

Conducted practical training sessions for students, evaluating performance and enhancing proficiency in computer operations.

Facilitated online registrations and transactions, providing essential digital services to the community.

Trained beginners and students for CBT exams, equipping them with fundamental and advanced computer skills.

Fairness Law Chambers

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Typist

Billiri, Gombe State, Nigeria

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Summary

Provided essential administrative support by accurately processing and managing legal documents.

Highlights

Accurately typed, scanned, and photocopied a high volume of legal documents, ensuring precision and confidentiality.

Maintained organized digital and physical document archives, improving accessibility and retrieval efficiency.

Supported daily office operations by managing document flow and contributing to administrative efficiency.

Education

Gombe State University

Gombe, Gombe State, Nigeria
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B.Sc. (Hons.) Microbiology Grade: Second Class Hons. (Lower Division)

Languages

English

Certificates

Jobberman Soft Skills and Certification

Jobberman

Certificate of National Youth Service Corps

National Youth Service Corps

Certificate in Computer Operations

Not Specified

Skills

Communication & Interpersonal Skills

Oral Communication, Written Communication, Relationship Building, Customer Service, Teamwork, Stakeholder Engagement.

Technical & Digital Skills

Microsoft Office Suite, Computer Operations, Data Entry, Internet Research, Graphic Design, Website Design, Mobile Videography, Photo Editing, Online Registrations, Document Management, Typing, Scanning, Photocopying.

Organizational & Administrative Skills

Time Management, Record Keeping, Classroom Management, Process Streamlining, Multitasking, Attention to Detail.

Educational & Training Skills

Lesson Planning, Lecture Delivery, Curriculum Development, Student Evaluation, Individualized Instruction, Training & Development.

Problem Solving & Critical Thinking

Complex Problem Solving, Critical Thinking, Adaptability, Working Under Pressure.

References

References

Available on request